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We encourage you to speak to your neighbor first. Most issues can be resolved in a neighborly fashion.
The City of Hoover Municipal Code Section 4-21b addresses defecation. If you continue to have a problem, you may file a complaint with the Court Magistrate. View more information on filing complaints .
Mail: 100 Municipal Lane Hoover, Alabama 35216
Committee Members: Roberta Atkinson, Dawn Azok, Louise Billings, Betty Daigle, Holly Fondots, Jennifer Gregory, Rebecca Hassee, Robyn Henderson, Christine Hofmann, Jean Ingram, Sarah Johnson, Pat Lawley, Ann Lusco, Ann McAdams, Sara Perry, Mable Prescott, Diane Ray, Mary Ross Searcy, Sheryl Stoffregen & Donna Spencer.
My Hoover Connect
Companies that offer cable service throughout different areas of the City of Hoover:
Please note that other many other non-cable television services are available to Hoover residents such as streaming and satellite services. These services do not fall under franchise agreements with the City of Hoover, therefore we do not maintain a list on our website. Please refer to the Hoover Chamber of Commerce or your favorite search engine to research all available options for television entertainment.
Spectrum (Charter/Brighthouse) Ph: 888-438-2427
AT&T U-Verse - 800-288-2020
Yes, Hoover city staff can help resolve problems on a case-by-case basis. If the cable company is not able to resolve the problem in a timely manner, please contact the Hoover Cable Hotline, 205-444-7575, or use the link below to report a problem or concern to the City and we will work with the appropriate cable company to resolve such problems in a timely manner. My Hoover Connect
If your home is new construction, contact a Public Works representative at 205-444-7543. They will instruct Waste Services of Alabama to deliver a trash and recycle bin to your home. They will also inform you of the days of collection and answer any questions you may have. If you have moved into an existing home, service has already been established at your address. You only need to call if you do not know the days of service or if the bins are damaged or missing.
To be added to the list for a special collection, contact the City of Hoover Public Works Department (205-444-7543) or submit online using My Hoover Connect. You may also email us at firstname.lastname@example.org with any request. Crews on the garbage trucks can sometimes gather small piles of limbs but in most cases it is best to inform us. Only debris generated by the homeowner will be collected. It is the responsibility of hired landscapers, tree services, roofers, remodeling companies, etc. to remove any materials/debris generated by their crews.
No. They do not pick up hazardous waste. However, the city does host two annual Household Hazardous Waste Days in April and Sept each year. During this event, Hoover residents are allowed to bring items for disposal that normally are not accepted in their regular trash. Items such as paint, oil, old gas, many types of batteries, pesticides, etc. The dates of this event will be posted on the website as soon as it is finalized each year - usually in March.
Note: If you will bring paint to a solid and the can is completely dry, it can be placed with your regular trash. It must be completely dry with the lid off. You can speed up this process by adding cat litter, sand or sawdust.
Submit your request through My Hoover Connect. You may also call a Hoover Public Works representative at (205-444-7543). Carts are owned by the garbage company and they are responsible for repairs and for replacing any damaged carts. We will enter a request for new carts or replacement carts for you. Email us at email@example.com as well and we will assist you in entering a request.
Prior to contacting us for special collection, you will need to have the freon removed by a certified technician. The item must be tagged with a certification of removal. Once it has been tagged, you may contact the Hoover Public Works Department (205-444-7543), submit a request through My Hoover Connect or email firstname.lastname@example.org with your request and we will enter it for you.
The six (6) holidays in which your service could be delayed are:
When one of these six holidays falls on the weekend, there will be no change in your garbage and recycling services. If your service day is on the Holiday, your home will be serviced only once that week.
A HOOVER BELLE MUST BE A RESIDENT OF THE CITY OF HOOVER, be of exemplary character, have a pleasant personality, be a sophomore and enrolled in school, and enjoy the civic responsibility of serving her city and local charities. She must have a minimum GPA of 2.5 at the time of application, and maintain that minimum for her full term as a Hoover Belle. A $25 application fee should be submitted with your application.
Each Belle is responsible for the cost of her own formal and casual wear and accessories. A two-year term fee of $250.00 is required for all incoming Belles and is due the night of orientation. During her time of service, each Belle will be required to continue to be a resident of the City of Hoover; be continuously enrolled in school; maintain a minimum GPA of 2.5; and participate in a minimum of thirty (30) hours of community service through the Hoover Belle program during her two-year term. A certificate will be issued at the completion of her term of service. Should a Belle fail to complete a minimum of thirty hours of community service or fail to participate appropriately, a letter of notification will be sent to her parent/guardian stating she may be ineligible to receive the Certificate and/or the Senior Gift and she may not be included in any farewell plans. All Belles (juniors and seniors) are required to attend (and wear name tag to) a Back-to-School function, normally held on the first Sunday in August following the beginning of the new school year. Invitations will be sent with time and location. In addition, each Hoover Belle will be required to sign and honor the Hoover Belle Pledge, as follows. Conduct outside of this standard will be reviewed by the Hoover Belle Committee and may be deemed as cause for dismissal from the Hoover Belles. The purpose of the Hoover Belle Pledge is not to restrict parents’ authority but to insure Hoover Belles are not involved in inappropriate, underage activities.
The pledge may be downloaded here:
Hoover Belles Pledge
Application forms will only be available for download from this site. When the application process begins each year, you will find dates, deadlines and other information on the Hoover Belle webpage and associated links.
Applications, and all accompanying materials, including the resumes and reference letters, must be placed in a sealed 9x12 envelope and returned to the Hoover Chamber of Commerce NO LATER THAN by 4:00 P.M. on date determined each year. The Chamber is located at 3000 Riverchase Galleria, Ste. 375, Hoover, AL 35244. The person returning the application must sign in so that we have a crosscheck to verify the return. Applicants will be required to attend an interview. You will be advised of your interview time. When the application process begins each year, you will find dates, deadlines and other information on the Hoover Belle webpage and associated links.
The last four digits of the Social Security number of the Belles chosen for the two year term will be posted on this website on date to be determined each year.
To reserve Veterans Park on Valleydale for an event, please complete the Veterans Park on Valleydale Rental Request form and return to the Events office.
Complete our Media Request Form to request a media interview with Mayor Brocato. You may also contact Public Information Officer, Melanie Posey at 205-444-7588.
You will need to fill out the form below and bring it in person to the Magistrates Office.
Your driver's license could be suspended for a variety of reasons, including points, failing to appear on a traffic citation, or conviction for an offense that requires mandatory suspension. You will need to check with ALEA Department of Public Safety for more specific information on your driver's license.
The charge will stay on your records indefintley unless you qualify for and successfully complete an expungement process.
No, you must go to Hoover Police Records at 2020 Valleydale Road to obtain a copy of a report or contact records at 205-444-7739.
View information on pleading not-guilty.
Only the offenses listed on the Schedule of Fines may be paid without a formal court appearance. By paying your fine and court costs, you are pleading guilty to the offense and waiving your right to a trial on that offense. If you decide to pay your citation by mail, we must receive your payment in full on or before your court date. We will not honor your postmark date. It is your responsibility to make sure we have received the full payment before your court date. When sending payment through the mail, you must submit a certified check or money order made payable to: Hoover Municipal Court. No Personal or Business Checks will be accepted.
For offenses that are not listed on the Schedule of Fines the municipal judge determines the amount of the fine for each individual case. Depending upon the charge, the judge can place up to $500 fine plus court costs that will vary based on the charge. There are some fines (i.e. DUI, Theft of Property) that can be much higher than this.
You can submit through My Hoover Connect or by calling 205-444-7552.
You can submit on online through My Hoover Connect or call 205-444-7552. True emergency situations should be reported to Police Dispatch at 205-444-7640 when the administrative office is closed.
Sign up for youth sports in
Sign up for adult sports in
The following programs are offered:
For more information contact Randall Griffin at 205-444-7755 or Brent Solberg at 205-444-7754.
To join the team, contact the front desk at 205.444.7703.
You must be 15 years old to swim by yourself. Children under 15 may be accompanied by a member 15 years of age or older. Children under 15 years of age must have a parent or guardian on the pool deck at all times. Any children under the age of 15, without appropriate supervision on the pool deck, will be asked to sit out until a parent or guardian is present.
Please contact the front desk at 205.444.7703 to discuss this topic further.
Lifeguard classes are offered in the Spring and Summer. Please contact the front desk at 205.444.7703 for more details.
Please contact the Aquatics Manager at 205-444-7775 to discuss this topic further.
To be added to the list for a special collection contact the City of Hoover Public Works Department (205-444-7543) or submit through My Hoover Connect. You may also email us at email@example.com and we will enter your request for you. Crews on the garbage trucks can sometimes gather small piles of limbs but in most cases it is best to inform us. Only debris generated by the homeowner will be collected. It is the responsibility of hired landscapers, tree services, roofers, remodeling companies, etc. to remove any materials/debris generated by their crews. You may call 205-739-7311 if you are unsure of what Department to contact and we will forward you to the appropriate party to handle your request.
If your home is new construction, contact a Public Works representative at 205-444-7543 or 205-739-7311. They will enter a request for our vendor to deliver a trash and recycle bin to your home. They will also inform you of the days of collection and answer any questions you may have. If you have moved into an existing home, service has already been established at your address. You only need to call if you do not know the days of service or if the bins are damaged or missing and you need garbage carts.
There usually are four reasons your bin was not emptied: 1. Not out on time (7:00 AM) 2. Trash bin too heavy to lift (over 50lbs) 3. Too far from street (no more than 3' from asphalt) 4. Hidden from sight (shrubs, car, mailbox) needs to be seen coming from either end of street.
You can Submit your request through My Hoover Connect. You may also call a Public Works representative (205-444-7543) or (205-739-7311) and we will enter the request for you. You may email us at firstname.lastname@example.org with a request as well. Carts are owned by the garbage company and they are responsible for repairs and for replacing any damaged carts.
No, they do not pick up hazardous waste materials. However, the city does host an annual Household Hazardous Waste Day twice a year, in April and September. During this event, Hoover residents are allowed to bring items for disposal that normally are not accepted in their regular trash. Items such as paint, oil, old gas, many types of batteries, pesticides, etc. The dates of this event will be posted on the website as soon as it is finalized.
Note: If you will bring paint to a solid and the can is completely dry, it can be placed with your regular trash. It must be completely dry with the lid off. You can speed up the drying process by adding cat litter, sand or sawdust.
You may submit your request using My Hoover Connect or you may call 205-444-7543. If the pothole is on a City of Hoover street, our Public Works Department will be able to repair it. However, if it is a county or state maintained street/highway, you will need to contact the appropriate entity.
You can submit this information through My Hoover Connect or by calling 205-444-7543.
Tree trimmings, branches, shrub clippings, etc., must be no longer than six (6) feet. Place items directly on the curb. Do not place near fire hydrants, utility wires or utility boxes, mail boxes, vehicles or any place a boom truck would have difficulty maneuvering. Do not mix other household items in with the brush pile. If the homeowner hires a professional landscaper or tree service, it is the responsibility of the homeowner to have the company employed haul off all debris generated.
Please find the Sales Tax Reports on the Business License page under the Tax & Licensing forms tab.
The City of Hoover does not maintain street lights on residential streets. To report problems with street lights on residential streets, please obtain the light pole number and then contact your Homeowners Association and/or Alabama Power Company at 1-800-245-2244. The City of Hoover maintains street lights on select major roadways including: I-65, I-459, Hwy 31, Hwy 150, Lorna Road and Municipal Drive. To report problems with street lights on these roadways, please contact Engineering at 205-444-7896 or through My Hoover Connect.
To request a new sign, you may submit through My Hoover Connect or contact our engineering department at 205-444-7529. Existing signs are maintained by the Engineering Department and your request can be sent through My Hoover Connect or by calling 205-444-7529. Neighborhood Watch signs can be requested by contacting the Police Department at 205-444-7700.
You may submit your request using My Hoover Connect or you may call 205-444-7543. If the pothole is on a City of Hoover street, our Public Works Department will be able to repair it. However, if it is a county or state maintained street/highway, you will need to contact their street maintenance department.
Yes, daily meals are provided through a grant program funded by Jefferson County. To be eligible for the meal program you must be at least 60 years of age and a resident of Jefferson County. Donations for meals are accepted. There are a limited number of meals available each day. A form must be filled out in order to participate in the program.
No, our hours of operation are Monday through Friday from 8:00 AM-4:00 PM except on Holidays. Please see a listing of the Holidays on the main page.
You can submit this information through My Hoover Connect or by calling 205-444-7543.
On residential streets, please obtain the pole number and contact Alabama Power Company at 1-800-245-2244. However, some Homeowners Associations maintain their own street lights. You may check with them as well. The City of Hoover maintains street lights on major roadways such as; I-65 at I-459 Interchange, I-459 at US Hwy 31 Interchange, I-65 at Valleydale Road Interchange, US Hwy 31, AL Hwy 150, Lorna Road, Learning Lane, Galleria Boulevard, Jim Wilson Jr Parkway and Municipal Dr. Contact Engineering at 205-444-7896, Chris Reeves or through My Hoover Connect to report problems with street lights on these roadways.
The City of Hoover employs two ISA Certified Arborists that can help. Please call or email Colin Conner at (205) 739-7141, (205) 288-6068 or email@example.com to schedule an appointment for free consulting services.
There is a common misconception that topping a tree will "revive" it. This is simply not true and no one should be convinced to the contrary by anyone still trying to sell the so called "service" of topping. Without question, topping any species of tree (especially large, mature shade trees) is a harmful practice that leads to structural defects and functional stress. Structural defects can result in limb and branch failures that, on their own, can injure people and damage property. Severe enough limb and branch failures can lead to decay in trees which worsens the tree's overall condition over time. Functional stress can leave trees more susceptible to outside pathogens which can and often does lead to decline and/or mortality. There are no known benefits to "topping" trees but there are numerous, negative and often dangerous side-effects. Here's what the ISA has to say:
Trees are Hoover's most valuable natural resource. The benefits of trees are abundant and in some cases irreplaceable. Protecting and preserving healthy, intact stands of existing trees produces optimal, tree-based benefits. Here's what the ISA has to say:
Topping is a destructive practice with any species of tree. Crapemyrtle can tolerate annual topping but there are zero benefits associated with the practice. Size reduction can be achieved but to the detriment of flower production, winter form and other aesthetics. In addition, plants are left to cope with substantial injury and decay recovery. Crapemyrtle is a diverse species, with varieties and cultivars that grow naturally into numerous sizes, shapes and colors. If your planting area dictates a small crapemyrtle, you can plant a crapemyrtle that stays small. If you have a large space to fill then there's a large crapemyrtle out there that fits the bill. Crapemyrtles properly planted in full sun, maintained as they should be and allowed to grow to their natural size tend to be some of the most beautiful ornamental trees in the landscape. They are a "total package" tree, possessing an assortment of aesthetic and durability qualities. It's unfortunate that many people still miss out on all the wonderful characteristics this species has to offer when it's allowed to just be itself!
Yes, Hoover is in its 20th consecutive year as a Tree City USA and we are extremely proud to have maintained this designation. Search 'Tree City USA' or visit the Arbor Day Foundation's website to find more details on the Tree City USA program.
If you are on Hoover sewer (Riverchase, Southlake, Inverness, Caldwell Crossings, Mill Springs) then your meter reading from the second meter that monitors your sprinkler system should be reported to Hoover Engineering.
2020 Valleydale Road
Hoover, AL 35244
Alcohol License Checklist
1. Contact the Office of the City Clerk at 205-444-7500. The Office of the City Clerk will provide the applicant with a City of Hoover Criminal Release Form and direct the applicant to the ABC Enforcement Division Office.
2. Contact the ABC Enforcement Division Office at 205-942-7955 or 205-699-6448.
3. The ABC Enforcement Division Office will set up an appointment. Please contact the ABC Enforcement Division Office for items they will need to process the application.
4. Following the appointment with the ABC Enforcement Division Office, the applicant will provide the Office of the City Clerk with a copy of the application from the ABC Enforcement Division Office and the original Criminal History Release Form(s). All executives will need to fill out a City of Hoover Criminal History Release Form.
5. The Office of the City Clerk will process the request through the Police Department to investigate.
6. The Office of the City Clerk will present the request to the City Council upon completion of the above steps.
7. The Office of the City Clerk will provide the ABC Enforcement Division Office the decision of the Council.
8. Contact the ABC Enforcement Division Office.
9. Contact the City of Hoover Revenue Department at 205-444-7516.
Contact the Zoning Assistant at 205-444-7517. Applications are also available on the website.